Last Updated: June 2026

At SafidonCraft.in, we are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy explains our shipping process, estimated delivery timelines, and important delivery-related information.

1. Order Processing Time

Processing time depends on the type of product ordered.

• Regular Products: Usually processed within 1–3 business days.
• Customized Products: Usually processed within 2–7 business days depending on design complexity, customer approvals, and production requirements.

Orders are processed only after successful payment confirmation unless Cash on Delivery is specifically available.

2. Shipping Coverage

SafidonCraft.in currently ships products across India through trusted courier and logistics partners.

Delivery availability may vary depending on location, courier serviceability, and local restrictions.

3. Estimated Delivery Time

Estimated delivery times after dispatch:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Locations: 5–10 business days

These timelines are estimates and may vary due to courier operations, weather conditions, public holidays, natural events, or other circumstances beyond our control.

4. Customized Product Delivery

Customized products require additional production time before dispatch.

Production begins only after all required customization details, images, artwork, and approvals are received from the customer.

Delays caused by incomplete information, delayed approvals, missing images, or customer communication issues shall not be considered shipping delays.

5. High Demand & Festive Periods

During festive seasons, sale events, promotional campaigns, peak order periods, or unexpected production loads, order processing and delivery timelines may be extended.

Such delays shall not be considered grounds for cancellation, refund, or compensation.

6. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

SafidonCraft.in reserves the right to revise shipping charges without prior notice.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping information.

SafidonCraft.in shall not be responsible for delays, losses, additional shipping costs, or delivery failures resulting from incorrect addresses, incorrect phone numbers, or incomplete customer information.

8. Failed Delivery Attempts

If a courier partner is unable to deliver due to customer unavailability, refusal to accept delivery, incorrect details, or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

9. Tracking Information

Where available, tracking details will be provided after order dispatch so customers can monitor shipment status.

10. Delivery Delays

While we strive to deliver orders within estimated timelines, SafidonCraft.in shall not be liable for delays caused by:

• Courier company delays
• Weather conditions
• Natural disasters
• Public holidays
• Government restrictions
• Transportation disruptions
• Customer-related delays
• Force majeure events

Delivery timelines provided on the website are estimates and should not be considered guaranteed delivery commitments.

11. Damaged Packages

If a package appears damaged at the time of delivery, customers are advised to record a complete unboxing video and take clear photographs immediately.

Any shipping damage must be reported within 48 hours of delivery.

Claims submitted without sufficient supporting evidence may be rejected.

12. Lost Shipments

If a shipment is officially declared lost by the courier partner, SafidonCraft.in may, at its sole discretion, provide a replacement product or other suitable resolution after verification.

13. Contact Information

14. Governing Law & Jurisdiction

This Shipping & Delivery Policy shall be governed by the laws of India.

Any disputes arising from purchases made through SafidonCraft.in shall be subject to the exclusive jurisdiction of the courts located in Safidon, District Jind, Haryana, India.